Commercial Policies

Cancellation Policy

If you can’t cancel an order you have placed with Fair Oaks Farms Fresh Delivery and you wish to, you must contact customer support by email (fof.milkman@gmail.com) with the subject line Cancel Order, and a brief description of the issue.

Every effort will be made to accommodate the cancellation of your order as long as it has not yet been delivered. Please note that if the item(s) have been delivered, the order cannot be canceled, but instead we will work with you to find a solution.

Out of Stock Policy

Our inventory can fluctuate throughout the day, so an item indicated as "in-stock" when you place your order may, in fact, be out -of- stock.

In this event, we make every effort to contact you by email immediately to notify you that your order will be altered to remove the out of stock item(s).

Most out -of- stock items are in stock again within a week.

Return Policy

There will be no returns for any reason. All products sold by Fair Oaks Farms Fresh Delivery is sold as-is.

By making a purchase with Fair Oaks Farms Fresh Delivery, you are confirming that you have read and understand our no returns policy.

Refund Policy

Our goal is to provide you with world class products and world class service.

If there is any reason you believe you should be refunded, we ask that you contact customer service by email (fof.milkman@gmail.com) with the subject line "Refund", providing a detailed account of the issue.

We will work with you to understand the issue and provide you with solutions.

Minimum Order & Delivery Charge

Your order must contain $20.00 worth of product. All orders have a flat delivery charge of $3.00. We keep the delivery fee low so that you can instead spend it on your families favorite products!

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